
Reach Out
Privacy Policy
IRL Wellbeing & Chaplaincy Inc
Effective Date: 1 January 2025
Last Updated: 24 May 2025
IRL Wellbeing & Chaplaincy Inc (referred to as “IRL”, “we”, “us”, or “our”) is committed to protecting the privacy and personal information of all students, parents, volunteers, schools, and visitors to our website.
This Privacy Policy explains how we collect, use, store, and protect your personal information, and outlines your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Information We Collect
We may collect the following types of information through our website and services:
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Personal contact details (e.g. name, email address, phone number, school affiliation)
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Enquiry details provided via our contact forms
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Volunteer application details (e.g. education, experience, working with children status)
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School expression of interest forms
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Browsing data such as IP addresses, browser type, and pages visited (collected via cookies)
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2. How We Collect Your Information
We collect personal information when you:
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Submit a form via our website (e.g. contact, volunteer interest, school engagement)
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Email or call us directly
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Apply to volunteer or partner with us
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Interact with our website or social media channels
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3. Why We Collect Your Information
We use personal information to:
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Respond to your enquiries or requests
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Match you with appropriate mentors, programs, or schools
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Provide relevant information about IRL’s services
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Meet our legal and safeguarding obligations
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Improve our website and user experience
We do not use your information for marketing without your consent.
4. Disclosure of Personal Information
We only share your information:
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With authorised IRL staff, volunteers, or partner schools — strictly for operational purposes
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With legal authorities or agencies if required by law or for safeguarding concerns
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With service providers (e.g. IT or cloud storage providers) under strict confidentiality agreements
We do not sell or rent your personal information to third parties.
5. Data Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Information is stored in secure, access-controlled systems and cloud services that comply with Australian data sovereignty standards.
6. Access and Correction
You may request access to the personal information we hold about you and request corrections if necessary. To do so, please contact us using the details below.
7. Website Cookies
IRL’s website uses cookies to collect non-personally identifiable data for analytics and performance tracking. You can disable cookies through your browser settings if preferred.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
9. Contact Us
For privacy questions, data access, or to make a complaint, please contact:
IRL Wellbeing & Chaplaincy Inc
Email: Governance@IRL.org.au
IA: 4865904
ABN: 97441031971
10. Updates to This Policy
This Privacy Policy may be updated from time to time. The latest version will always be available on our website.